Viable Herbal Solutions offers a variety of options to ensure your comfort and ease while ordering our products. Below you will find several convenient methods for ordering, and you may simply choose the best one suited for your own needs. The choice is yours! In addition, please be sure to read our Shipping and Return Policies before ordering, so that you are aware of all of our terms.
Jump to: Online Ordering | Online Payment Options
Fax/Mail Orders | Phone Orders
General Instructions
Ordering Options
These are the different ways you can order products from Viable Herbal Solutions. Please see details further down the page.
- Online through our secure shopping cart
- Mail (through our printable Order Form using a check, money order, or credit card information)
- Fax (through our Printable Order Form using credit card information)
- Telephone (we provide a toll-free number)
Payment Options
Viable Herbal Solutions accepts the following payment methods. Please see details further down the page.
- Credit Card (Visa, Mastercard, American Express, or Discover)
- Check
- Money Order
- Pay Pal
Online Ordering
Viable Herbal Solutions offers a secure ordering process through our website. Our ordering options for each product are located at the bottom of their respective pages.
When you click the "Add to Cart" button, your item is automatically added to your shopping cart, and you are taken directly to you cart to review your order.
Online Payment Options
When using our secure online ordering, you may pay by Visa , Mastercard , American Express , or Discover. Also, you may not complete an online order if paying by money order (click here to jump to our Check/Money Order Payment Options). When you have started the checkout process, you will enter your payment information. Please make sure that the billing address you give us is the address that is associated with the credit card you will be using. After entering this information, you will verify your order, and then be asked to enter your credit card information.
Please be sure to enter your card number with no spaces or dashes. In addition, please be sure to choose the type of card you are using from the dropdown box as well. If you do not choose the correct type of card, your card can not be processed.
Card Authorization
After you have entered your credit card information, your card will be submitted for authorization. Your card is not being charged at this time. We are simply checking to make sure that your credit card information is correct and that the funds for your order are available. Once it has been approved or declined, you will be shown your receipt, and your order will be completed. When we have processed the order, and it is ready to be shipped, then we will charge your credit card. If your card is declined, a Customer Service Representative will contact you.
Please note: Our shipping rates for International orders have changed. We will now charge a flat fee for our Global Express International Mail and Priority Mail International options instead of the actual costs. Global Express International Mail will now be a flat rate of $30, and Priority Mail International will be $22.50.
Mail/Fax Orders
If you do not wish to use our secure online ordering system, you have the option of using our Printable Order Form and sending your information to us by mail or fax. We have a printable order form, accessible by any page of our website, that you can simply print out, fill out, and mail or fax to us.
You can use this form when paying by check, money order, or by credit card.
- If ordering by credit card, please be sure to give the billing address that is associated with the card, and be sure to sign the form. Your order will be processed upon receipt.
- If paying by check or money order, please be sure to make the check or money order payable to Viable Herbal Solutions, and give clear details about your contact information and what you are ordering (in the event we have any questions about your order). Your order will be processed upon receipt.
Phone Orders
You may also place your order with our sales staff over the phone. Call us toll free at 866-437-3122 (local: 215-245-1280), and we will be happy to take your order. If paying by credit card, please have your card in front of you. If paying by check or money order, we can take the order over the phone, and will process that order immediately upon receipt of payment.
General Instructions
In general, please always include a valid phone number and e-mail address. If you are an International Customer, requlations require that we have your phone number for shipping papers. E-mail is also our first choice for contacting you, and we will use your e-mail address to send your order confirmation and shipping confirmation, so please help us ensure that your orders are processed and shipped in the most timely manner possible by including all of your valid information.
Return to Top
|
